I confess, I’ve been at it again, over-planning for a meeting, preparing endlessly long PowerPoint decks. But I had a great day yesterday that (I hope) cured me of this tendency. This week was training week for one of my clients. And the decks I had put together were designed to walk the participants through …
Last night, my husband and I re-watched the second episode of Ken Burn’s Mark Twain. Gosh I am a big fan of Mark Twain. He always has exactly the right word for everything. One of his quotes that the show used in this episode is the one that titles this post: Change Comes from the …
Actually it's a little late. October 1 marks the start of Christmas for many retailers. And having spent 31 years as a retailer, my spirit is attuned to that rhythm. In fact, since I was in national store operations for almost all of those years, October seems really late to me. You see, in order …
While I was in Mexico, I was reminded of the movie, 9 to 5. We were visiting the office of a client, an open plan office with hundreds of people sitting at long tables facing each other with a short, perforated screen maybe 6-8” high between each person and the person they were facing. From …
When your company decides to reorganize, how do they tell the people who are affected? Do they have one on one conversations with the people who are involved, the people at all levels, explaining why it’s happening, how it impacts them, and give them a choice in the decision? Or do they get everyone in …
Change+Management 