The Problem with Geniuses in Charge

In most US organizations, those at the top get paid more. In a capitalistic society, it just makes sense – their greater compensation reflects the fact that they are responsible for having a greater impact on the organization’s goals. And, in a society where money = power = success, those at the top are perceived …

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Are You Wasting Time Streamlining Processes?

Five techniques are often recommended for streamlining processes and improving efficiency: Process Mapping: Get the experts in the process in a room and visually document the workflow involved in the process, including inputs, outputs, handoffs between roles, etc. Brainstorming: Ask the people who do the work to tell you what should change. Positive Deviants: Identify people …

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Are You a Keeper of the Flame?

Do you work for a mission-driven organization? Do you uphold certain standards that you steadfastly believe are essential to the success of that organization? Have you found yourself fighting for these standards, regardless of the impact on the organization’s results? You may be a Keeper of the Flame. I recognize flame-keepers because I have been …

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