Five techniques are often recommended for streamlining processes and improving efficiency: Process Mapping: Get the experts in the process in a room and visually document the workflow involved in the process, including inputs, outputs, handoffs between roles, etc. Brainstorming: Ask the people who do the work to tell you what should change. Positive Deviants: Identify people …
Continue reading Are You Wasting Time Streamlining Processes?
Scientists at the University of Oslo studying the brain have a new theory that daydreaming is important to memory storage. They found that the hippocampus uses daydreaming to move memories from short-term to long-term storage, allowing us to hold onto memories – the same way that sleep-dreaming does. This happens throughout the day in fractions …
I know I haven't been writing for a while. Here's why: Several weeks ago, I started feeling a strange sensation in the region of my gallbladder, which manifested after a particularly hedonistic weekend involving a great deal of cheese. It felt like what the internet described as resembling gallbladder problems. My sister had gallstones so …
Do you work for a mission-driven organization? Do you uphold certain standards that you steadfastly believe are essential to the success of that organization? Have you found yourself fighting for these standards, regardless of the impact on the organization’s results? You may be a Keeper of the Flame. I recognize flame-keepers because I have been …
When I was in high school, my friend Ceytha and I shared a nightmare: being surrounded by a crowd of people, hissing “nice nice nice” at us. I suspect now that it had something to do with the pressures we felt as young women to “be nice” while we were doing things that Nice Girls …
Continue reading Three Challenges of Dealing with Nice People
Change+Management 