People have often accused me of being an optimist, as if “accusing” were the right thing to do when confronted with an optimist. I remember one executive who, when I shared with her my vision for transforming my team of data entry “pair of hands” workers into true store communicators, looked at me with great …
Do you ever get tongue tied? When I was in 6th Grade, our history teacher who was from the exotic realm of New Jersey (so far from sunny Tucson), decided to teach us about the Constitutional Congress (yes, it was 1976) by having us act out a play that he may have written to teach …
Have you ever heard that saying that people don’t change, they just become more of who they are? In many ways this is true - my mother at 75 often does things like agreeing to make sweet potatoes for the holiday only to be surprised at 2 pm on Thanksgiving that she does not actually …
Have you ever noticed that people get irrationally irked by those who are closest to them? The holidays are a great time to observe proximity irritation in its most obvious manner. It come to the forefront as family members spend time closely packed together in stressful situations. Whether it’s a long car or plane ride, …
One theory about the origins of vampirism is that people created vampire folklore to explain natural occurrences that they didn't understand, among them, the strange sounds they sometimes heard near recent - but not necessarily fresh - graves. [See, for example, Vampires, Burial, and Death.] We know now that these sounds are the natural sounds …
Change+Management 