An example of a simple Process improvement that made things better for the People and improved Perception.
Category: Caregiving
Managing People: Having Hard Conversations
Do you avoid having hard conversations? It's a critical skill in the People part of the People-Process-Perception triangle that makes managers effective.
365 Books: Gate of Darkness, Circle of Light by Tanya Huff
Avoid getting stuck in a heuristic. #365Books
365 Books: Travesties by Tom Stoppard
A wonderful play, making good use of Stoppard's command of language.
365 Books: 100 Names for Love by Diane Ackerman
A beautiful autobiography and love story about caregiving - or a beautiful caregiving story about love. #365books
Change+Management 