Staying Cool Under Fire (or Under Flood)

We had an exciting time on the old homestead this weekend: it started out quietly with a yoga class and a bottomless brunch celebrating a friend’s birthday, then my sister texted that mom was at the emergency room getting checked out for an arrhythmia, probably due to her self-un-medicating on her blood pressure medicine. [Both …

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Becoming Your Own Internal Recruiter

I take pride in tracking down employees that contribute to a great team – a high-performing team that works together to exceed their objectives, blows away expectations for customer service, and feeds the talent pipeline for the rest of the organization. I love it when they succeed individually, together, and when they are happy at …

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