Do you avoid having hard conversations? It's a critical skill in the People part of the People-Process-Perception triangle that makes managers effective.
Category: Communications
Managing Perception: Feeling Stonewalled?
Focusing on the Perception point of the People-Process-Perception triangle, how to get your point across when colleagues stonewall your ideas or proposals in meetings.
365 Books: In the Land of Invented Languages by Arika Okrent
#365Books Dubotchugh ylpummoH. Smile when you say that, punk.
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#365Books How to communicate with an animal.
365 Books: Communicating at Work by Tony Alessandra and Phil Hunsaker
#365 Books: What desk placement communicates to your colleagues...
Change+Management 